# User Protection

To ensure your data is protected across all your devices. We have implemented the following security protocols and also provided necessary precautions to follow for your safety;

### **Security Protocols:**

* **2-Factor Authentication/Verification:** Canisa Health has integrated Google 2 Factor Authentication, Email and SMS to safe guard users' account and users' exchange of information.
* **Biometric authentication security:** Fingerprint & Password
* **Anti-Phishing Key:**  Set up an Anti-Phishing Code to help them cross-check real or fake Canisa Health emails.
* **Device use notifications:** We notify you each time a new device signs into your account for verification and access. 

### **Precautions for your safety:**

1. **Use strong and unique passwords:** It is important to use strong and unique passwords for all accounts, and to avoid using the same password for multiple accounts. Choose passwords with at least eight characters (including capital and lower-case letters, numbers and symbols) and avoid information that can be easily guessed (e.g. birthdays, pet names, favorite dishes)
2. **Enable two-factor authentication:** Enable two-factor authentication on your account to add an extra layer of security. This requires a second form of authentication, such as a one-time code sent to a user's phone, in addition to a password.
3. **Be cautious when sharing personal information:** Users should be cautious when sharing personal information, such as their name, address, and medical history, on the platform. They should only share this information with trusted sources and ensure that it is transmitted over a secure connection.
4. **Use a secure internet connection:** Users should ensure that they are using a secure internet connection, such as a personal or work Wi-Fi network, when accessing the platform. Public Wi-Fi networks can be less secure and more susceptible to data breaches.
5. **Use antivirus software:** It is important for users to use antivirus software to protect against malware and other cyber threats. This can help prevent data breaches and protect personal information.
6. **Be aware of phishing attacks:** Users should be aware of phishing attacks, which are attempts to trick individuals into revealing sensitive information, such as passwords, by pretending to be a trustworthy source. Users should be cautious when clicking on links sent to personal emails and should verify the authenticity of any requests for personal information.


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